Credit CardCREDIT CARD REFUNDS

As soon as our team receives your returned products and confirms that all of the requirements have been met, you will receive a confirmation e-mail. Receiving this e-mail means that your return has been accepted.
The refund will be requested on the day your return is accepted, on the same Credit Card or Debit Card used to place your order.
Refund times will depend on the Credit/Debit Card company’s policies.


PAYPAL REFUNDS

As soon as our team receives your returned products and confirms that all of the requirements have been met, you will receive a confirmation e-mail. Receiving this e-mail means that your return has been accepted.
When your return has been accepted we will issue the corresponding refund on your PayPal account. The refunded amount will be visible within 24 hours.
The actual reimbursement to the Card associated with your PayPal account depends on the Company that issued the card.


CASH ON DELIVERY REFUNDS

Cash on Delivery orders can only be refunded via wire transfer. We will request an account number when you request your return. As soon as we receive your returned products and confirm that all the conditions have been met (see full Return Conditions), we will send you an email confirming your accepted return and complete the wire transfer within 10 days. Refund processing timelines will depend on banking company policies and local banking procedures.

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Diesel S.p.A. will be able to process identifiers, biographical data, and contact and sales data for advertising activities on the social networks to which I am subscribed or sending advertising or direct sales material, carrying out market research, sending commercial promotions and discounts reserved to customers, commercial information - possibly also customized - with automated contact methods (email, newsletters, SMS, MMS, messaging platforms, etc.) and traditional contact methods (mail).
We remind you that by joining the D: CODE, if you do not give the marketing consent, you will not receive any promotional communications but you will receive service communications concerning benefits to which you are entitled due to your registration to the Loyalty Program.
You can at any time withdraw your consent to receive the above-mentioned communications by clicking on the appropriate option in each email received, as well as by writing to the address privacy@diesel.com or otherwise contacting Diesel S.p.a. at the addresses indicated at paragraph 1 of the information notice.

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